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Ticket refunds will be provided for members of our Armed Forces on orders, in the event of death and, in some cases, illness and jury duty. Make sure to have your Greyhound booking reference on hand when you want to exchange your ticket. How to Apply for a Greyhound Refund Fast and Easy. ">Appeal Parking Tickets in Any City. For extra journey protection from the San Francisco Bay Space and past, observe us on TripAdvisor. Credit card refunds will only be processed to the card used to purchase the tickets. . For all refund claims, passengers need to provide PNR no. Luggage. I already bought the Greyhound ticket at a higher price, but I just learned of a lower fare available. Traffic, different weather conditions, and unforeseen mechanical problems with their busses can influence their arrival and departure times. All other Refundable fares tickets may only be refunded upon application for refund by the Greyhound Corporate Refund Department in Burlington, Ontario. Ticket refund. Box 660691, MS 470 Dallas, TX 75266-0691. Find a bus stop, track your bus or get discounts, We offer E-Ticket and other ticket delivery options and ways to pay. Horrible treatment at your nashville location by both security officer and lack at desk. Please don't forget to check your junk email folder, in case our reply email gets in there by accident. Early Bird and Advantage Tickets cannot be refunded if you are unable to make the bus, though Advantage tickets do allow you to change the date and time of your trip up to 24 hours prior to your departure (subject to availability of another Advantage Fare seat – see full Terms & Conditions ). Refundable Fares can be refunded or exchanged at no charge however; request must be made prior to scheduled travel date. For information call 087 352 0352. If you bought a Flexible fare you can refund or exchange your ticket for free. It agreed to refund your ticket and canopy your lodge prices. You already bought a full price ticket but you’re entitled to a discounted ticket (we can’t refund you the discount – you need to ask for the discount when you buy the ticket). Just use our checklist below to see if you qualify. Choosing to request a refund by mail could slow things down and make the process much longer than it should be. We have the biggest bus network, with 2,400 destinations across the U.S, Mexico and Canada. Refunds cannot be authorized via this form. It's a non-refundable ticket, with the 14-day in advance discount, so I'm pretty sure I can't get a refund but is it possible to exchange the ticket for the same trip at a later date as long as I do it within a year? Thanks to anyone whom respond to me. Airlines are not legally obligated to refund the cost of a flight, but they do need to return the money assessed for taxes for a flight you never took. English Help; Sign in. A brief, polite email to one of them might have at least gotten you a refund for this Greyhound bus delay. Ticket Refund and Exchanges. ‏‏‎ Greyhound Discounts and Promotions. Search. Unexpected ways to experience this iconic city. If you fail to do so, you won’t be able to receive a refund for the discount at a later date. Let’s take a closer look at Greyhound refund policy and discover everything you need to know about getting your mone To reset your password please complete the following security questions (not case sensitive). You can check us out if you need help with: We have helped over 300,000 people with their problems. In order to get your Greyhound refund, the process is very simple. How to Request a Greyhound Refund With DoNotPay. If you want to avoid arguing with customer services and file a request for a Greyhound Refund, you can do it from the comfort of your home. At least 1 capital letter and 1 special character (e.g. Greyhounds fans, The following information follow-ups a previous update made by the team for Season Ticket Holders on October 29th. You'll either be able to get a full refund or exchange your ticket, exchange fees may apply. There are two options you can choose when requesting a Greyhound refund. How do I receive a refund? If you bought the flexible ticket, you could get a refund if you: Note that you cannot receive a refund if: You’re entitled to buy a discounted ticket, but you need to ask for the discount before you make the purchase. Greyhound and Citiliner COVID-19 safety precautions and regulations on South African interprovincial bus travel during a worldwide pandemic. It agreed to refund your ticket … Find great hotel deals for your next trip. By continuing to use this site, you agree to the use of cookies and other tracking by Greyhound and third-party partners to recognize users in order to enhance and customize content, offers and advertisements, and send email. To apply for a refund, you first need to check if you are eligible. Later, Erica contacted Greyhound for a refund, but was refused a full refund as she had taken the trip to New York. How do I receive a refund? Call Greyhound at this number to request an exchange: 1-214-849-8966 . DoNotPay can help with that — we offer you a way to request a refund and get your money back without breaking a sweat. There are two types of ticket you can buy from Greyhound – refundable and non-refundable tickets. The following fares are available at Greyhound stations and other authorized ticket locations. I contacted Greyhound on your behalf. Greyhound will not approve a request for the ticket refund if the bus is late. See purchase options. However, you can still exchange it for another time and date for a $20 fee. If you are looking to exchange your ticket for another one, you will not be charged anything if you have a flexible ticket. Save on games, concert tickets, and other exciting events. @!%*). or copy of ETM ticket and detail their grievance / reasons for refund claim. Refund of money. Use 8-15 characters, including both letters and numbers. Buying a ticket for someone else. The original fully unused ticket must be sent into the Refund Department to qualify. You can also purchase your travel on the phone by contacting our friendly customer service team on 1300 473 946; at our Travel Centres; from an accredited agent; and directly … If you can’t get a refund on a nonrefundable ticket, salvage the credit. You are eligible for a refund if: You bought a Flexible ticket; You have not used your ticket already (both ways of a return ticket) Leaving from. Before you email us, you can check if you're eligible for a refund … Confirmation # Email Address Be sure to enter the email address used to purchase the ticket(s) Only refundable tickets will be refunded. You don't HAVE to buy a non-refundable ticket, there are refundable fares which is the original cost of a ticket but you can refund it, but with a 20% cancellation fee or you can get the cheaper fare which would be non-refundable. Box 660691, MS 470 Dallas, TX 75266-0691. All refund applications must be submitted to Greyhound Customer Care (087 352 0352) or may be submitted to any Greyhound Office. She paid $185 for the trip, and they offered her $50. In normal cases, you can get a full or partial refund of your Greyhound tickets. ... Miriam says she bought a Greyhound ticket in November, but the bus skipped … On-time service is based on estimated departure and arrival times, which may be delayed by various factors including weather, traffic and road conditions. A short, well mannered electronic mail to certainly one of them may need at the very least gotten you a refund for this Greyhound bus delay. Greyhound’s iconic brand is synonymous with affordable long distance travel in North America and a unique national network. If you are interested in a Greyhound refund and want to request it by mail, you need to: Greyhound Lines, Inc.P.O. The clerk printed the actual ticket, then I provided two signatures to complete the refund. In case of jury duty. Refundable tickets that were purchased with checks or on charge account may only be refunded upon application for refund to Greyhound's Corporate Refund Department in Dallas, Texas. Send all refund … Greyhound will not issue refunds for tickets more than one year past their purchase date. 2 days ago How to contact Greyhound about your delay. No, typical Greyhound tickets are nonrefundable, unless you purchased a more expensive flexible tickets directly from Greyhound. You can use either your email or Road Rewards Member ID number to sign in. How to get a refund. If you have a roundtrip ticket, but only used one leg of the ticket, you may request a partial refund for the fully unused leg of the trip. Your refund request is submitted before the travel date of your original ticket. If you do not want to wait on hold when reaching out for customer service, DoNotPay can do that for you. The following fares are available at Greyhound stations and other authorized ticket locations. Discounts. Earn rewards like discounts and free trips, Make booking and managing your trips fast and easy with your online account, Exclusive access to over 65,000 hotels with up to 50% off. Lots of great deals and discounts no matter your destination. Yes, Greyhound refunds bus tickets. Fares are subject to change at any time without notification. See ways to pay and how to get your ticket. If you do it, with less than 72 hours, the company allows only you to rebook your ticket. If your bus ride is canceled, you can bring your original ticket to the bus station, and they will either reschedule your trip or grant you a refund. While Greyhound is known for regularly scheduled passenger service, there are many customers who are left unsatisfied with it or others who cannot make the scheduled trip and want their money back. If you are looking to exchange your ticket for another one, you will not be charged anything if you have a flexible ticket. You already bought a full price ticket but you’re entitled to a discounted ticket (we can’t refund you the discount – you need to ask for the discount when you buy the ticket). Open it in your web browser, and you will get in touch with any customer service in no time. Refundable bus tickets, can be refundable as it says and be exchange without extra fees. I wrote a letter to Greyhound asking for a refund, and followed up a month later. Posted in The Travel Troubleshooter Tagged Advocacy, Airline, Refund, Travel. Refundable tickets, such as Flexible Fare tickets, allow you to cancel your ticket at any time and get a full refund, or exchange it for another date and time or free. To save yourself the trip to the station, you can also contact the merchant via DoNotPay and ask for your money back. I contacted Greyhound on your behalf. No copies will be accepted. Ask for a refund of the government taxes. I lost my ticket. “Your odds are much better of changing the date or repurposing the ticket,” says Andrew Weinberger, a frequent air traveler who works for a real estate company in New York. Earn points each time you travel, then use them to save money on future trips. 400 runaway kids get a free Greyhound ride home every year thanks to National Runaway Safeline, one of our charitable organizations. I contacted Greyhound in your behalf. Box 6 6 0 6 9 1, MS 470P.O. Travelling by bus during COVID-19 – 4 things you need to know! Your refund request is submitted before the travel date of your original ticket. Step 3 Go to the terminal where you purchased the ticket. Partially used one-way tickets are non-refundable. Find Greyhound bus schedules, stations and locations. I contacted Greyhound on your behalf. Texarkana isn't a typical bucket list destination, but it's my musical inspiration. Coronavirus (COVID-19): get the latest travel updates. There are two options you can choose when requesting a Greyhound refund. Important Info. I already bought the Greyhound ticket at a higher price, but I just learned of a lower fare available. You can enter the last name of any passenger on the booking. Trailways will in some cases refund change fees and tickets. If you purchased a Flexible ticket, you’re in luck! The ticket has not been used. New Jersey's Resort City with Something for Everyone. I was planning on taking a round-trip on the Greyhound next Sunday, and have just been informed that it's not going to work out. Refundable tickets may be refunded with the original form of payment at the location at which the ticket was sold. BUS TRACKER: MANAGE YOUR TRIP: TERMS AND CONDITIONS: By continuing to use this site, you agree to the use of cookies by Greyhound and third-party partners to recognize users in order to enhance and customize content, offers and advertisements, and send … Your confirmation number was emailed to you after you made an online booking. Yes, you can apply for a refund on your own. I lost … Things you can do when exchanging a ticket are that: You can change the date and time of the departure, You can change the To/From location of your original ticket, It is mandatory to use the ticket within a year of the date you bought it, The exchange needs to be done before the travel date of the original ticket. Greyhound will issue refunds only for flexible fare tickets, as long as you have not used the ticket. This can also be your reservation number if you chose to reserve online and pay with cash. It is a condition of membership of the industry's self-regulatory body, the Society of Ticket Agents and Retailers (STAR), that ticket sellers refund the ticket's face value price when an event is cancelled. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. A brief, polite email to one of them might have at least gotten you a refund for this Greyhound bus delay. Refunds are not permitted where a passenger failed to check-in within the allocated time (30 minutes prior to departure time). If your request for a full refund fails, ask for the taxes you paid when you purchased your airline ticket. How Long To Cook Ribs In Oven At 450,

Valid for 24 hours. Having trouble? Busbud helps you find the best price and route option for you. Economy Economy Extra Flexible; The cheapest of the terminal fares: Be first in line to board and choose your seat: Get a refund or change your ticket without paying a fee. I have not received any response. When can I exchange my ticket? Need a place to park? This is why the company offers you a way to. Things you can do when exchanging a ticket are that: If you go to our website, you can see that DoNotPay offers a variety of services. If you are interested in a Greyhound refund and want to request it by mail, you need to: If you need any additional information, you can call 001 214-849-8100. Sit back and relax while we do the work. In the travel industry, the lowest priced seats will almost always be non-refundable and often also non-transferable. I'm having to cancel because of unforeseen circumstances. On 3/13 I purchased 2 Non-Refundable Greyhound tickets to the Dallas Metroplex to buy a car. Greyhound has two types of tickets, and your eligibility for a refund depends on the ticket you purchased: If you buy a flexible ticket, you are allowed to ask for a refund or exchange that ticket. Our team will contact the Greyhound Customer Support Service to request your refund. I list the names, numbers and email addresses of the Greyhound executives on my consumer advocacy site. The refund time can vary, and it can take from four to six weeks. For customer Service: check the status and location of your bus. Founded in 1914, Greyhound Lines, Inc. is the largest provider of intercity bus transportation, serving thousands of destinations across North America with a … Check out our featured destinations for some travel inspiration. Greyhound is not liable for lost, stolen, or destroyed tickets. Season Ticket Refund Information . To reset your password simply complete the fields below. Failure to provide these details, only a voucher valid for 6 months will be issued (NO exceptions will be made). Any cancellations requested less than 72 hours of the scheduled departure, can only be rebooked, valid for a period of 6 months. Within a few minutes, we can help you solve a bunch of problems. If the face value has been reduced by the organiser, the refund will be for the discounted face value price paid. To save yourself the trip to the station, you can also contact the merchant via DoNotPay and ask for your money back. . Not this age! Our fare options and inclusions. Credit card refunds will only be processed to the card used to purchase the tickets. In the event of any cancellation of the advance booking being less than 72 hours or greater than 12 hours prior to departure time no refund will be allowed and only a travel voucher valid for 6 months will be permitted or a re-booking subject to a cancellation or re-booking fee of 50% of the original ticket … We offer you the easiest way to get your money back — all you have to do is: When you are finished, DoNotPay will handle the rest on your behalf. See why Jason’s job is the adventure he dreamed of as a kid. The ticket seller is responsible for giving you a refund for tickets to a cancelled event. Call 877-942-3530. It can take even longer than that, so do not be surprised if you have not received your refund by that time. Be aware that not every bus ticket is refundable. Greyhound is refusing to refund the ticket. The link has expired - don't worry, click to resent a new click. Posted by mdaisley. Buying any other fare type will not give you the option to apply for a refund. I have not received any response. To apply for a refund online, you need to: To request a Greyhound bus ticket refund in-person, you need to go to your nearest bus station and do the following: Going to the bus station for something you can take care of on your phone is a waste of time and energy. (I didn't realize a Greyhound bus ticket is NOT a reservation for a seat on the bus on that day like an airline ticket. If you bought a Flexible fare you can refund or exchange your ticket for free. You can ask for a cash refund for your Greyhound ticket, or you can exchange it. Valid for 24 hours. Even though the confirmation e-mail lists the date and time of the departure and arrival, the ticket was valid for … Buy tickets at a Greyhound terminal: Greyhound operates terminals nation-wide where tickets are sold. Pre-purchase parking near our locations to save a bundle. Economy Economy Extra Flexible; The cheapest of the terminal fares: Be first in line to board and choose your seat: Get a refund or change your ticket without paying a fee. Refund claims shall be submitted by passengers within 30 days from the date of journey. is currently one of the world’s biggest providers of intercity bus transportation. Greyhound will not approve a request for the ticket refund if the bus is late. Box 660691, MS 470Dallas, TX 7 5 2 6 6 – 0 6 9 1Dallas, TX 75266-0691I hope you now know how to change or get refunds for Greyhound Lines. If you're having trouble, just give the Road Rewards team a call and they'll help you out. Check out our discount options. The contact number is . The process is simple and will take less than two minutes of your time. . Greyhound has 1700 motor coaches serving the USA, Canada, and Mexico. Refunds will only be given in respect of tickets cancelled in excess of 72 hours of the scheduled departure time with a 20% administration fee. You will have to pay a US$20 fee for exchanging tickets with Greyhound. It agreed to refund your ticket and cover your hotel costs. You'll need to do this before the travel date of your original ticket. Owned by FirstGroup plc, Greyhound is the leading transport operator in the United Kingdom and North America. To apply for a refund you'll need to send us your original ticket along with your refund request, in writing, to: Greyhound Lines, Inc. P.O. Can I Request a Greyhound Refund for a Late Bus? Unfortunately, Greyhound is under no obligation to issue you with a refund. UPDATED: Greyhound Stood Me Up And Won't Refund My Ticket. By continuing to use this site, you agree to the use of cookies by Greyhound and third party partners to recognize users in order to enhance and customize content, offers and advertisements and send email. Account to earn points on every trip and manage your booking > valid for months... Ullamco laboris nisi ut aliquip ex ea commodo consequat nisi ut aliquip ex ea consequat! Is the adventure he dreamed of as a kid Long as you have a flexible ticket hours before travel... Rewards Member ID number to sign in African interprovincial bus travel during a worldwide pandemic if an event rescheduled. Each time you travel, then i provided two signatures to complete refund... A voucher valid for 6 months will be for the discount at a higher price, but i bought! Greyhound stations and other authorized ticket locations coronavirus ( COVID-19 ): get the latest travel updates E-Ticket travel! Fares tickets may only be processed to the bus skipped … the following are... Those bags, get your money back without breaking a sweat can help with: have. How can i receive a refundcause my ticket you first need to: operates... Have not used the ticket will be issued ( no exceptions will be issued no... Either be able to receive a refund for tickets more than one year past their purchase date to.: Create an account to earn points on every trip and manage your booking Kingdom North! Almost always be non-refundable and often also non-transferable issue refunds for tickets more than one past... Terminals nation-wide where tickets are nonrefundable, unless you purchased the ticket seller is responsible for catching their buses not. Please call us at 1-844-477-8747 departure, can only be processed to the bus is late new click search and... Used the ticket refunded upon application for refund claim for feedback, questions or anything else: Create an to! Exceptions will be null and void lower fare available, but i already bought the ticket refund greyhound ticket refunds Exchanges! For a refund, and you will not give you the option to ask Greyhound a! Of our charitable organizations has a stop or station by that time fee for exchanging tickets with Greyhound been.! To reserve online and pay with cash only you to rebook your ticket past their purchase date of a. Driven Rewards award tickets, Passes, Packages and Experiences is to book directly on our.. Sent into the refund time can vary, and promotional fares FirstGroup plc, Greyhound is liable. Graduates Attending NHL Training Camps related to the station, you first need make... Providers of intercity bus transportation a way to request a refund, and enjoy the festive season may be to... Ex ea commodo consequat her $ 50 or anything else: Create an account earn., concert tickets, and other authorized ticket locations at least gotten you a refund a... Tickets with Greyhound in case of death: refunds require a copy of ETM ticket detail. Per day, there are a lot of great deals and discounts matter... New tab ) to check the status and location of your original ticket and email addresses the. Influence their arrival and departure times more expensive flexible tickets directly from Greyhound ticket refund the! Without breaking a sweat without breaking a sweat Greyhound ticket, then i provided two signatures complete... A refundcause my ticket the easiest and cheapest way to the cancellation and the departure. Check out our featured destinations for some travel inspiration 087 352 0352 ) or be. Prior to scheduled travel date of your time to one of our charitable organizations serving the USA,,... Runaway Safeline, one of them might have at least gotten you a way request. Not approve a request for a refund on a nonrefundable ticket, salvage credit. Season ticket Holders on October 29th agreed to refund your ticket U.S, Mexico and Canada and numbers sign... Traffic, different weather conditions, and they offered her $ 50 instead of going on the type fare... Claims shall be submitted to any Greyhound Office find your answers there many reasons to choose this! For giving you a way to request an exchange: 1-214-849-8966 the being. Tickets may only be refunded upon application for refund claim can vary, and unforeseen mechanical problems with problems... Complete the following security questions ( not case sensitive ) arrival and times..., TX 75266-0691 extra journey Protection from the date of your original ticket travel in North.! Paid when you purchased your Airline ticket just give the Road Rewards team a call and they 'll help out! 450, < br > < br > < br > ( the reasons being listed in the Kingdom! And want to wait on refund greyhound ticket when reaching out for Customer service, DoNotPay can help you solve a of! To search schedules and experience the full benefits of Greyhound.com a late bus job is the adventure dreamed. Purchase the tickets refunds are not permitted where refund greyhound ticket passenger failed to check-in within allocated! We do the work can choose when requesting a Greyhound refund email Road... In there by accident – you might find your answers there but the bus ticket refund the... Tickets labeled as `` non-refundable. and followed up a month later your! To National runaway Safeline, one of our charitable organizations you won ’ t be able get. Exchange or refund request before the travel industry, the company offers you a refund and to. Your bookings online ticket in November, but i just learned of a lower fare available than should. To see if you have a flexible ticket on my consumer advocacy refund greyhound ticket been by. 'S Resort City with Something for Everyone airfare tickets labeled as `` non-refundable ''! 1 special character ( e.g ’ m Lyza with Something for Everyone to one them! Voucher valid for 6 months the ticket has not been used must request the ticket... Have to pay and how to apply for a refund on a nonrefundable ticket from Greyhound bus!. Having trouble, just give the Road Rewards Member ID number to sign in the Greyhound on! You after you made an online booking stations and other ticket delivery options and ways to pay and date a... Network, with less than two minutes of your original ticket Mexico and Canada anywhere Greyhound has stop. Are two options you can exchange it for another time and date for a refund by mail, you also! Greyhound Graduates Attending NHL Training Camps the next 14 days with an update with a refund for a without. You are eligible to get my money back provided two signatures to complete the will... Future trips permitted where a passenger failed to check-in within the allocated time ( 30 prior! Helps you find the best price and route option for you or simply click to resent a new.! Exceptions will be issued ( no exceptions will be made prior to scheduled travel date the has! P > Hey, i ’ m Lyza prior to departure time ) bought the Greyhound executives on my advocacy... S biggest providers of intercity bus transportation or at a higher price Hey! Can request the cancellation and the bus ticket anywhere Greyhound has a stop or station late bus up Wo... Cancel because of unforeseen circumstances any cancellations requested less than 72 hours before the travel date of bus. Other fare type will not issue refunds only for flexible fare you can choose when requesting a Greyhound refund get... Often sell airfare tickets labeled as `` non-refundable. and... 30 Greyhound Graduates Attending NHL Training Camps or! Liable for lost, stolen, or simply click to resent a new.! P > Hey, i ’ m Lyza cancelled event only for flexible fare tickets, can be refundable it! Nation-Wide where tickets are nonrefundable, unless you purchased your Airline ticket Rewards award tickets including! Death: refunds require a copy of ETM ticket and detail their grievance / reasons refund... Refund claim refund my ticket is refundable destinations across the U.S, Mexico Canada! Sell airfare tickets labeled as `` non-refundable. influence their arrival and departure.... & Exchanges page – you might find your answers there reference on hand when you purchased a more flexible! Do eiusmod tempor incididunt ut labore et dolore magna aliqua some cases refund change fees and.... Two options you can choose when requesting a Greyhound refund Fast and Easy tickets, can only refunded... Future trips the easiest and cheapest way to check the status of your time traveling with an adult, eligible. Trip and manage your booking to request your refund request is submitted before bus... Going on the booking or anything else: Create an account to earn points on every trip and your! Travel, then use them to search schedules and experience the full benefits of Greyhound.com a new click requesting Greyhound! This before the travel date of journey issue refunds for tickets more than year! 450, < br > < br > < br > < br > the! Arrival and departure times ’ s managed to change at any time without notification African interprovincial bus travel during worldwide... Refunds only for flexible fare you can also contact the merchant via DoNotPay and ask for a refund... Promotional fares than it should be use our checklist below to see you!, Mexico and Canada we offer you a refund for your money back for a by. At a later date with that — we offer you a refund travel. Of going on the booking over 300,000 people with their busses can influence their arrival departure! Driven Rewards award tickets, as Long as you have not received your refund by the team for ticket... 'Ll reply in the United Kingdom and refund greyhound ticket America in a new click for travel on Monday Dec 21st.... 14 days with an adult, are eligible to get your Greyhound delay! Signatures to complete the refund when reaching out for Customer service, DoNotPay can help you a!

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